Privacy Policy

Privacy Policy

This privacy policy governs how atlas sign services, inc. (Atlas) collects, uses, maintains and discloses information collected from users (each, a “user”) of the www.atlassigns.com website (Site).

YOUR ACCEPTANCE OF THESE TERMS

Using this site signifies your acceptance of this policy and our website terms. If you disagree with this policy, please do not use our site. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.

What personal identification information do we collect?

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, place an order, fill out a form, request a quote, and in connection with other services or resources we make available on our site. users may be asked for their name, email address, mailing address, phone number, and credit card information.

users may, however, visit our site anonymously. we will collect personal identification information from users only if they voluntarily submit such information to us. users can always refuse to supply personal identification information.

Web browser cookies

Our site may use “cookies”. cookies are used for record-keeping purposes and sometimes to track information about users. Users may choose to set their web browser to refuse cookies or to have them alerted when cookies are being sent. If they do so, they need to note that some parts of our site may not function properly.

How we use collected information

We may collect and use users’ personal information for the following purposes:

  • To improve customer service – The information you provide helps us respond to your customer service or quote requests and support needs more efficiently.
  • To process payments – we may use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties, except to the extent necessary to provide the service.
  • To send periodic emails – we may use the email address to send user information and updates about an order. It may also be used to respond to inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information among others. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribing instructions at the bottom of each email or the user may contact us via our website.

How we protect your information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing your personal information

We do not sell, trade, or rent our users’ personal identification information to others.

Terms of service for SMS

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Atlas Signs at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [1] SMS messages per week related to your [onsite meeting, installation, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Atlas Sign Service, Inc. in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.atlassigns.com/contact-us/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.

Changes to this privacy policy

Atlas has the discretion to update this privacy policy at any time.

Contacting us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, you can get in touch with us at alex@atlassigns.com.