Standard Warranty


 

GENERAL WARRANTY ON NEW WORK
 

ONE (1) YEAR ON PARTS (EXCEPTIONS BELOW) AND LABOR, EXCEPT FOR VANDALISM, 
ACTS OF NATURE, OR NEGLIGENCE.  ALL WARRANTIES VOID FOR NON-PAYMENT
ELECTRICAL COMPONENTS (MANUFACTURERS WARRANTY)
BALLASTS AND TRANSFORMERS ARE WARRANTIED BY THE MANUFACTURER
FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF INSTALLATION. 
ANY LABOR INCURRED AFTER THE ONE (1) YEAR IS ADDITIONAL.

 

ELECTRICAL SERVICE

WHEN COMPLETELY RE-CONDITIONED, THERE IS A NINETY (90) DAY
WARRANTY.  WHEN BASIC REPAIRS ARE MADE, ANY PROBLEMS MUST BE
REPORTED WITHIN SEVENTY-TWO HOURS.  IF A PROBLEM IS DIFFERENT THAN WHAT
WAS PREVIOUSLY REPAIRED, ATLAS WILL STOP AND NOTIFY CUSTOMER OF THE COST.

 

FLEXIBLE FACES

WHEN TENSIONED SECURELY, WARRANTY IS FOR FIVE (5) YEARS AGAINST
CRACKING, EXCESSIVE FADING, OR MILDEW STAINING TO THE EXTENT
THAT THE SIGN FACE(S) BECOMES INEFFECTIVE WHEN VIEWED AT A NORMAL
DISTANCE.  NOTE: FOUR COLOR PROCESSED FACES ONLY CARRY A TWO
(2) YEAR MANUFACTURER’S WARRANTY.
THE ONLY WARRANTY GIVEN IS THAT OF THE MANUFACTURER OF THE
COMPONENT.

 

BULBS, LAMPS, AND ANY OTHER PARTS

THE ONLY WARRANTY GIVEN IS THAT OF THE MANUFACTURER.

 

DAKTRONICS LED MESSAGE CENTERS- (5) YEAR PARTS + (1) YEAR LABOR

DAKTRONICS DIRECTLY HANDLES ANY AND ALL SERVICE OR REPAIR ON THE LED OF YOUR NEW SIGNAGE.
FOR DAKTRONICS CUSTOMER SERVICE CONTACT: 1-800-325-8766
NOTE: THIS IS A MANUFACTURERS’ WARRANTY THAT ATLAS SIGN PASSES ON
TO THE END USER.  LABOR RATES APPLY AFTER EXPIRATION OF THE ONE (1) 
YEAR WARRANTY.

 

VINYL FILM DECORATIONS (MANUFACTURERS WARRANTY)

NOTE: THIS IS A MANUFACTURERS’ WARRANTY THAT ATLAS SIGN PASSES ON
TO THE END USER.  LABOR RATES APPLY AFTER EXPIRATION OF THE ONE (1) YEAR
WARRANTY.  

REFLECTIVE- THREE (3) YEARS
TRANSLUCENT- SEVEN (7) YEARS
HIGH PERFORMANCE- SEVEN (7) YEARS
INTERMEDIATE- THREE (3) YEARS

 

NON-LISTED ITEMS

ON ANY NON-LISTED ITEM, ATLAS SIGN WILL ONLY EXTEND THE MANUFACTURER’S
WARRANTY.  NO OTHER WARRANTY IS EXPRESSED OR IMPLIED.  THIS WARRANTY
SUPERCEDES ALL VERBAL AND WRITTEN AGREEMENTS.
SIGNS NOT INSTALLED BY ATLAS MUST HAVE ANY DEFECTIVE PARTS SHIPPED TO OUR
OFFICE, AND ATLAS SIGN WILL SHIP REPLACEMENT(S) BACK AT OUR COST.